Privacy policy
Privacy Policy
This Privacy Policy explains how www.adeloa.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have questions about this policy, need more information about our privacy practices, or wish to make a complaint, please contact us by e-mail at support@adeloa.com.
Collecting Personal Information
When you visit the Site, we collect certain details about your device, your interactions with the Site, and information needed to process your purchases. We may also collect additional details if you reach out to us for customer support. In this Privacy Policy, “Personal Information” refers to any data that identifies an individual, including the information listed below.
Device Information
- Purpose of Collection: To accurately load the Site for you and to analyze Site usage for optimization.
- Source of Collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.
- Disclosure for Business Purposes: Shared with our processors Shopify, Stripe, and PayPal.
- Personal Information Collected: Browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and interactions with the Site.
Order Information
- Purpose of Collection: To fulfill your orders, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for risk or fraud, and, if aligned with your preferences, send you product-related information or advertising.
- Source of Collection: Collected directly from you.
- Disclosure for Business Purposes: Shared with Shopify, Stripe, PayPal, and our factory.
- Personal Information Collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
Customer Support Information
- Purpose of Collection: To provide support.
- Source of Collection: Collected from you.
- Disclosure for Business Purposes: Shared with Shopify.
- Personal Information Collected: Email, name, address, orders.
Minors
The Site is not intended for individuals under 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us deliver our services and fulfill contracts with you. For example:
- We use Shopify to operate our online store. Learn more about Shopify’s use of your Personal Information here: Shopify Privacy.
- We may disclose your Personal Information to comply with laws, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your Personal Information to deliver targeted ads and marketing communications that may interest you. For example:
- We use Google Analytics to understand Site usage. Learn more about Google’s use of your data here: Google Privacy. You can opt out here: Google Opt-Out.
- We share information about your Site usage and purchases with advertising partners. Some of this sharing occurs through cookies and similar technologies (consent may be required, depending on your location).
To learn about targeted advertising, visit the Network Advertising Initiative’s page at NAI.
To opt out of targeted advertising:
- FACEBOOK: Facebook Ads Settings
- GOOGLE: Google Ads Settings
- BING: Bing Ads Settings
You can also opt out of some services via the Digital Advertising Alliance’s portal at: DAA Opt-Out.
Using Personal Information
We use your Personal Information to provide our services, including processing payments, shipping orders, and keeping you informed about new products and offers.
Lawful Basis
Under the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we process your Personal Information based on:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with legal obligations;
- Protection of your vital interests;
- Tasks carried out in the public interest;
- Our legitimate interests that do not override your fundamental rights.
Retention
We retain your Personal Information for record-keeping purposes unless you request its deletion. For information on your right to erasure, see the ‘Your Rights’ section below.
Automatic Decision-Making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) if it has a legal effect on you or significantly affects you.
We do not engage in fully automated decision-making with significant effects using customer data. Shopify uses limited automated decision-making to prevent fraud, which does not have significant effects on you.
Services with Automated Decision-Making Elements Include:
- Temporary blacklisting of IP addresses with repeated failed transactions (a few hours).
- Temporary blacklisting of credit cards linked to blacklisted IP addresses (a few days).
Your Rights
GDPR: If you are an EEA resident, you have the right to access, correct, update, or erase your Personal Information. To exercise these rights, contact us using the information above.
Your data will be processed initially in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For details on data transfers and GDPR compliance, refer to Shopify’s GDPR Whitepaper: Shopify GDPR.
Cookies
Cookies are small files downloaded to your device when you visit our Site. They help improve your browsing experience by remembering your preferences (e.g., login and region). They also provide information on Site usage.
Cookies Used:
Necessary for Store Functionality:
| Name | Function | Duration |
|---|---|---|
| _ab | Access to admin | 2y |
| _secure_session_id | Navigation through storefront | 24h |
| _shopify_country | Checkout | Session |
| _shopify_m | Manage customer privacy settings | 1y |
| _shopify_tm | Manage customer privacy settings | 30min |
| _shopify_tw | Manage customer privacy settings | 2w |
| _storefront_u | Update customer account info | 1min |
| _tracking_consent | Tracking preferences | 1y |
| c | Checkout | 1y |
| cart | Shopping cart | 2w |
| cart_currency | Shopping cart | 2w |
| cart_sig | Checkout | 2w |
| cart_ts | Checkout | 2w |
| cart_ver | Shopping cart | 2w |
| checkout | Checkout | 4w |
| checkout_token | Checkout | 1y |
| dynamic_checkout_shown_on_cart | Checkout | 30min |
| hide_shopify_pay_for_checkout | Checkout | Session |
| keep_alive | Buyer localization | 2w |
| master_device_id | Merchant login | 2y |
| previous_step | Checkout | 1y |
| remember_me | Checkout | 1y |
| secure_customer_sig | Customer login | 20y |
| shopify_pay | Checkout | 1y |
| shopify_pay_redirect | Checkout | 30min, 3w, or 1y |
| storefront_digest | Customer login | 2y |
| tracked_start_checkout | Checkout | 1y |
| checkout_one_experiment | Checkout | Session |
| checkout_session_lookup | Checkout | 3w |
| checkout_session_token_<<token>> | Checkout | 3w |
| identity-state | Customer authentication | 24h |
| identity-state-<<token>> | Customer authentication | 24h |
| identity_customer_account_number | Customer authentication | 12w |
Reporting and Analytics:
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages | 2w |
| _orig_referrer | Track landing pages | 2w |
| _s | Shopify analytics | 30min |
| _shopify_d | Shopify analytics | Session |
| _shopify_s | Shopify analytics | 30min |
| _shopify_sa_p | Shopify analytics for marketing & referrals | 30min |
| _shopify_sa_t | Shopify analytics for marketing & referrals | 30min |
| _shopify_y | Shopify analytics | 1y |
| _y | Shopify analytics | 1y |
| _shopify_evids | Shopify analytics | Session |
| _shopify_ga | Shopify and Google Analytics | Session |
| customer_auth_provider | Shopify analytics | Session |
| customer_auth_session_created_at | Shopify analytics | Session |
Cookies may be persistent (lasting from 30 minutes to two years) or session-based (lasting until you stop browsing). You can control and manage cookies via your browser settings. Note that blocking cookies may impact your experience on our Site.
For more information on cookies, visit AllAboutCookies.org. Blocking cookies may not prevent third-party sharing, so refer to the “Behavioral Advertising” section for opt-out instructions.
Do Not Track
Due to the lack of industry consensus on “Do Not Track” signals, we do not alter our data collection practices based on such signals.
Mobile Terms of Service
Adeloa.com
Last updated: 07/08/2024